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Terms of Service

Last Updated: 2026-02-01

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1. Acceptance of Terms

By accessing or using chairOS ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

These Terms constitute a legally binding agreement between you and chairOS. We reserve the right to modify these Terms at any time, and your continued use of the Service constitutes acceptance of any changes.

2. Description of Service

chairOS provides an online booking and business management platform for service professionals, including but not limited to:

  • Online booking and scheduling
  • Payment processing and deposit collection
  • Client management and communication
  • Automated confirmations and reminders
  • Review collection and reputation management
  • Custom booking pages and websites

3. Account Registration

To use the Service, you must create an account and provide accurate, complete information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Ensuring your account information remains current and accurate

4. Subscription and Payment

The Service is offered on a subscription basis. By subscribing, you agree to:

  • Pay all applicable subscription fees
  • Provide valid payment information
  • Authorize automatic billing on the renewal date
  • Pay all transaction fees, including payment processing fees

We reserve the right to change pricing at any time, with notice provided in advance. Failure to pay may result in suspension or termination of your account.

5. Trial Period

New users may be eligible for a free trial period. During the trial:

  • You must provide valid payment information
  • You will not be charged until the trial period ends
  • You may cancel at any time during the trial
  • Automatic billing begins when the trial expires

Additional trial terms are outlined in our Trial Terms document.

6. Acceptable Use

You agree to use the Service in compliance with all applicable laws and regulations. You may not:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful or malicious code
  • Attempt to gain unauthorized access to the Service
  • Use the Service for fraudulent or illegal purposes
  • Send spam or unsolicited communications

See our Acceptable Use Policy for detailed guidelines.

7. Data and Privacy

We collect and process personal information as described in our Privacy Policy. By using the Service, you consent to such collection and processing.

You retain ownership of your customer data. We will not share, sell, or disclose your data except as required by law or as outlined in our Privacy Policy.

8. Termination

You may terminate your account at any time through your account settings. We may suspend or terminate your account if you:

  • Violate these Terms
  • Fail to pay applicable fees
  • Engage in fraudulent or illegal activity
  • Pose a security or legal liability

Upon termination, you will lose access to your account and data. We are not responsible for data loss resulting from account termination.

9. Disclaimers and Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT GUARANTEE UNINTERRUPTED, ERROR-FREE, OR SECURE SERVICE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE.

10. Contact Information

For questions about these Terms, please contact us at:

ChairOS Inc.
Email: support@chairos.app
Address: 123 Business St, San Francisco, CA 94105